Shipping policy
Shipping Policy
Order Processing
All orders are processed within 1–3 business days (Monday–Friday).
Once your order ships, you’ll receive a confirmation email with tracking information.
Shipping Times
Estimated delivery times:
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United States: 3–7 business days
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International: 7–14 business days
Shipping times may vary depending on your location and carrier delays.
Shipping Rates
Shipping rates are calculated at checkout based on your location.
We may offer free shipping on select orders or promotions.
Order Tracking
Once your order ships, you’ll get a tracking number via email.
Please allow up to 48 hours for tracking to update.
Delays
We are not responsible for delays caused by:
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carriers (USPS, UPS, etc.)
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weather conditions
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incorrect shipping addresses
That said, if something looks off — reach out and we’ll help.
Incorrect Address
If you enter the wrong shipping address, email us immediately at support@hivehygienics.com.
If your order has already shipped, we cannot guarantee changes.
Lost or Stolen Packages
If your package is marked as delivered but you didn’t receive it:
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check around your property
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ask neighbors
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contact the carrier
If you still can’t find it, email us — we’ll do our best to help.
International Orders
Customers are responsible for any customs duties, taxes, or import fees.
We are not responsible for delays caused by customs.
Questions
If you have any questions, contact us at:
We respond fast and take care of our customers.